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Security Policy

Security Policy

Gertrudes Flowers (Gertrudes) is committed to protecting your right to privacy. In keeping with that commitment, we are providing you with details about the information we collect while doing business.

When you visit our site
When you connect to our Web site, Gertrudes's Web servers use non-persistent cookies to collect your IP address. Non-persistent cookies do not reveal your identity, they simply enable us to maintain custom settings and items in your shopping cart while you browse. The non-persistent cookie is temporarily stored to memory and is automatically discarded when you end your browser session.

When you place an order with us
To process and ship your order, we need your name, phone number, billing address, shipping address, and e-mail address. This information is stored on a secured database to allow us to process subsequent orders more quickly. On occasion we may notify our customers about Gertrudes's specials and may also share your mailing address with other companies whose products and services may be of interest to you.

When you click on a link in our e-mail communications
In order to create a better electronic community, we may collect specific user profile information, such as you geographical location. This information is used to identify broad demographic trends that may allow us to provide you with information tailored to your interests. You will not be personally identified from this information.

When you request a login name
You can choose a login name and password when you place an order online. This will enable online order tracking and allow us to save your customer information so you won't have to re-enter it every time you place an order. Before you choose a login name, you must provide us with your name, mailing address, and e-mail address. We use this information to authenticate your identity whenever you request access to these special online services.

When you leave our site
Gertrudes has no control over the privacy practices of sites outside our domain. If you follow a link to another Web site, read the site's privacy policy and contact their administrator with your privacy-related questions.